KB2002012301 - How to understand the NBN HFC Arris 8200 status lights
This knowledge base is created for users who need to understand the NBN HFC Arris 8200 status lights.
Information
On the back
The UNI-D1 port on the back of the Connection Box has LINK lights to indicate cable connection to a computer or router.
Green: Cable connection detected. If this light is off, try another CAT5e or CAT6 Ethernet cable.
Yellow: Old CAT5 Ethernet cable is in use - this may not allow throughput of the full speed of your NBN HFC service.
On the front
Light | State | Meaning |
|---|---|---|
POWER | Off | Connection box has no power. |
Green | Connection Box has power. | |
DOWNSTREAM | Off | Connection Box has no power. |
Green | Successful downstream connection. | |
Flashing | Searching for downstream connection. If ONLINE light is on, firmware upgrade in progress. | |
UPSTREAM | Off | Still searching for downstream connection, or Connection Box has no power. |
Green | Successful downstream connection. | |
Flashing | Downstream connection found; searching for upstream connection. If ONLINE light is on, firmware upgrade in progress. | |
ONLINE | Off | Connection Box is offline or has no power. |
Green | Connection Box is online and browsing should be possible. | |
Flashing | Downstream and upstream connection found; retrieving setup information from NBN. |
Sources:
Arris CM8200 for NBN HFC Status Lights - https://help.iinet.net.au/arris-cm8200-nbn-hfc-status-lights