KB1903021501 - How to set up the Microsoft 365 email account
This knowledge base is created for the users who need to set up and access the Microsoft 365 email account. This covers for the web access, Microsoft Outlook 2016/2019 email client and Apple iOS Mail application.
For accessing the email guide, check the Related Articles section below.
Instructions
Microsoft Outlook Web
The Outlook web has been setup automatically when the account created by Information Technology (IT) admin. You do not need to configure this web client.
Microsoft Outlook 2016/2019/365
Step-by-step guide:
Prior following this step, Information Technology (IT) Admin has given you the account detail via Messages/Whatsapp on your phone or your other private email.
Open the Microsoft Outlook application.
Click the File.
At the Account Information, click the Add Account button.
Under the Add account window, enter the name, email address and password fields.
Click the Next button.Ensure the following setup have been ticked:
Establishing network connection.
Searching for [your_email_address] settings.
Logging on the mail server.
Click the Finish button.
Apple iOS Mail
Step-by-step guide:
Prior following this step, Information Technology (IT) Admin has given you the account detail via Messages/Whatsapp on your phone or your other private email.
A step-by-step guide to set up:
Go to Settings.
Tap into Mail option.
Tap in the Accounts option.
Tap in Add Account option.
Tap in Microsoft Exchange option.
Enter the email address in the Email field.
Enter the description Description field.
Tap in Next button
The window of Sign in your “domain name” Exchange account using Microsoft pops up. Tap in Sign in button.
Select The Work or school account option.
Enter the password.
Tap in the Sign in button.
Verify the other method of verfication if setup already. If it’s not, then go to the next step.
Select the Mail, Contacts, Calendar, Reminder and Notes. Tap in Save button.