KB2002011902 - How to understand the NBN FTTC Network Connection Device status lights

This knowledge base is created for users who need to understand the NBN FTTC Network Connection Device status lights.

Information

The status lights may be covered by a small sliding panel on the face of your NBN Network Connection Device (NCD).

Light

State

Meaning

Light

State

Meaning

LAN

Off

NCD has no power or is not connected to a modem/router.

Blue

Successful connection between NCD and modem/router. Flashing indicates local network activity.

Amber

Successful connection between NCD and modem/router. Flashing indicates local network activity.

DSL

Off

NCD has no power or is not communicating with the NBN access network.

Blue

NCD is successfully communicating with the NBN access network.

Connection

Blue

Successful reverse power to NBN equipment outside the premises.

Red

Issue with reverse power.

Power

Off

NCD has no power.

Blue

NCD has power.