KB2002011906 - How to join a Whereby (Personal Room/Group Room) meeting as a guest

This knowledge base is created to guide uses who require to join a video conference Personal Room or Group Room meeting in Whereby application.

For hosting the meeting, check the Related Articles section below.

Instructions

The applied Whereby plan in this article is a Business plan.

The recommended browser is a Google Chrome.

Prior following this step, you should have the Whereby URL for the meeting room. If you do not have this information, contact the user who host the meeting.

Close any video conference applications/web applications that might open, such as Microsoft Skype for Business, Microsoft Teams, Microsoft Skype Zoom, Cisco Webex, etc.

Step-by-step guide:

  • Open the Google Chrome browser.

  • Go to the Whereby URL meeting room.

  • While loading camera and audio, click the Allow for use your camera option.

     

  • If you see the picture, the camera is working OK.
    Start speaking “test test test”. If you see the bar movement (up and down) inside the mic icon, the mic is working OK.

     

     

  • If the camera or mic is not working, click the gear icon next to mic icon.
    Select the correct device for camera, mic and speaker.
    The best option is to select the inbuilt device on the laptop/desktop.

     

  • Once the setting is good, click the Knock button.

  • The Personal Room / Group Room usually is locked. if it’s lock, click the Knock button.

     

  • Wait until the host allow you to in.

  • Once you allow to let in, you can start video conferencing.

  • As optional, click the following button:
    Cam button for starting/stopping the video.
    Mic button for starting/stopping the audio.
    Share Screen button for sharing the screen with others.
    Chat button for chatting with other participants.
    People button for managing the participants.

     

  • To end the meeting, click the Leave button.

     

  • Click the Continue to dashboard button to complete the step.